Patient Engagement: It’s Not What You Tell Them, But How You Tell Them

Posted by

Pat Salber

First published 2/16/11 on The Doctor Weighs In

Once you take a look at this video, you will see what a huge opportunity is missed in health care because of lousy communication techniques. It’s not that we don’t know what works – turn on the TV and watch some direct-to-consumer drug ads – they work all too well. Then watch the video for great examples of how we are doing it all wrong – together with some suggestions on how, with a minimum of effort, we could do so much better. BTW, Tom Goetz, the speaker, is the editor of Wired Magazine – a great read.

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