Kent Bottles
Posted 10/18/11 on Kent Bottles MD Private Views
The doctor/patient relationship is certainly changing and evolving. A term I hear a lot today is:“patient engagement/activation.” Why is this concept so important and what does it mean? What can physician executives do to make it easier for our patients to become engaged and activated?
Judith Hibbard has pioneered the study of patient engagement, and she noted that one needs knowledge, skills, and emotional support to actively engage in one’s health care. She identified four behaviors associated with engagement and activation:
- Self management
- Collaboration with provider
- Maintaining function/preventing declines
- Access to appropriate and high quality care
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