MITCHELL KUSY
I was skeptical at plunking down $69 for a book that wasn’t coffee-table quality with high-gloss pages, but this investment was certainly worth it for me, from two vantage points. First, author Judy Capko offers concrete guidance on designing and assessing measurement of a practice’s change efforts. Second, the chapters cover the range of problems that practices face; many practice managers would identify with its descriptions.
Care And Cost 